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Effective Date: March 7, 2026

Privacy Policy

1. Introduction

Elephant AI ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at elephantai.co (the "Site"). Please read this policy carefully. By using the Site, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide Directly

When you book a consultation or interact with our forms, we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any additional information you voluntarily provide

Information Collected Automatically

When you visit the Site, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring website or source
  • Date and time of your visit

Cookies & Tracking Technologies

We use cookies and similar tracking technologies, including Google Analytics and Meta Pixel, to collect and track information about your activity on our Site. See Section 6 for more details.

3. How We Use Your Information

We use the information we collect to:

  • Process and manage consultation bookings
  • Communicate with you about our services
  • Improve and optimize our Site and services
  • Analyze Site usage and trends
  • Deliver targeted advertising through platforms like Google Ads and Meta
  • Comply with legal obligations
  • Protect against fraud and unauthorized activity

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: When you voluntarily provide your information or accept cookies
  • Legitimate Interest: To improve our services, analyze Site performance, and market our business
  • Contractual Necessity: To fulfill consultation bookings and deliver services you have requested
  • Legal Obligation: To comply with applicable laws and regulations

5. How We Share Your Information

We may share your information with the following categories of third parties:

  • Service Providers: Including Netlify (hosting), email service providers, and CRM platforms that help us operate the Site and deliver services
  • Analytics Providers: Google Analytics to understand Site usage and performance
  • Advertising Platforms: Google Ads and Meta (Facebook) for advertising, remarketing, and conversion tracking
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data.

6. Cookies & Tracking Technologies

Our Site uses the following types of cookies:

Essential Cookies

Required for the Site to function properly. These cannot be disabled.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as pages visited, session duration, and traffic sources. This data is aggregated and anonymized where possible.

Advertising Cookies

We use Meta Pixel and Google Ads remarketing cookies to deliver targeted advertisements and measure the effectiveness of our advertising campaigns. These cookies may track your browsing activity across websites.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality of the Site. You can also opt out of specific tracking:

  • Google Analytics: Install the Google Analytics Opt-out Browser Add-on
  • Meta: Adjust your ad preferences in your Facebook Ad Settings
  • General: Visit aboutads.info for industry opt-out options

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Restriction: Request that we restrict processing of your data
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to our processing of your personal data

To exercise any of these rights, please contact us using the information in Section 13.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site is not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from yours. By using the Site, you consent to such transfers. We take steps to ensure your data receives adequate protection in accordance with applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

  • Email: Rj@eliphantai.com
  • Address: 12 Codette Way, Sherwood Park, AB Canada T8H2T6
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